Free in-home measure and quote - PGT, CGI and CWS impact lines compared on your actual openings, style by style
Sliding glass doors
Impact garage doorsPGTCGI
Before
After
Before
After
Before
AfterCGI Custom Windows & Doors in Pembroke Pines: What to Know First
CGI custom windows and doors in Pembroke Pines typically cost $75 to $210 for common hardware and seal repairs, while full custom replacement units run $900 to $3,800 depending on size, glass package, and frame work. Most CGI repair work on custom windows and doors is finished in one visit, usually inside two hours. We are an independent CGI service provider, which means we work for you, not the manufacturer. This page is for homeowners in Pembroke Pines who own CGI windows or doors and want straight answers on failure modes, parts, pricing, and what a repair actually involves. Dale Kessler and our team have measured, fitted, and set glass across western Broward County for decades. Call (863) 208-6105 and a live person answers, day or night.
How CGI Products Fail - and How We Fix Them
CGI builds a solid product, but South Florida climate and daily use find the weak points in any window or door. Here are the failures we see most on CGI custom windows and doors in Pembroke Pines.
- Roller assemblies on CGI sliding glass doors bind and grind. CGI sliders, including the Estate Collection and Targa Series, run on stainless roller carriages that pick up sand and salt grit over time. Once the ball bearings starve, the door drags and the track gouges. We pull the panel, clean or replace the roller assembly, and re-align the track so the door moves with one hand again.
- Lock hardware on CGI casement and awning windows strips out. The multi-point lock bars on CGI casement windows use a die-cast gearbox that wears under repeated cranking. The symptom is a handle that turns but doesn’t throw the locking points. We replace the gearbox and re-time the lock bars so the window actually seals and locks.
- Weep hole blockage causes interior leaks that look like seal failure. In Pembroke Pines, afternoon thunderstorms drive water against window tracks, and if the weep holes on CGI horizontal sliders clog with pollen or dirt, water pools and spills inside. The fix is cleaning and sometimes re-drilling weeps to CGI spec, not replacing the glass.
- Custom shape windows lose their seal at the frame-to-glass joint. Radius, arch, and trapezoid units from CGI’s custom division are built to order, and the curved IG units occasionally fail at the seal where the glass meets the spacer. When that happens, you get condensation inside the panes. We order a matching IG unit cut to the exact template and set it in the existing frame when the frame is still true.
- Impact-rated doors sag at the hinge side after years of service. CGI impact doors are heavy. Without periodic hinge adjustment, the door drops and the reveal goes out of square, which stresses the weatherstripping and latch. We reset the hinges, shim the frame if needed, and bring the door back to an even reveal at both top corners.
Our CGI Custom Windows & Doors Process
Every CGI job we take follows the same sequence, whether it’s a hardware repair or a full custom window replacement. Here’s how it works.
- 1
You call, a person answers. No voicemail tree. We ask what the window or door is doing, what brand and series it is if you know, and when you need it looked at.
- 2
We come out and diagnose. A background-checked, uniformed tech measures the opening twice, inspects the frame, glass, hardware, and track, and tells you what’s actually wrong. Dale Kessler grew up in Pembroke Falls and learned the fundamentals at McFatter Technical College, and the lesson that stuck is that a window is only as good as the frame holding it. If the frame is compromised, we say so before we quote any repair.
- 3
Parts decision, on paper. We quote OEM CGI parts and quality aftermarket options side by side when both exist, with the trade-offs stated clearly. If the job is warranty-adjacent and you may want to file a claim, we recommend OEM. If the window is out of warranty and an aftermarket part matches or exceeds the original, we say that too.
- 4
The work gets done. Most CGI repairs and many custom window replacements are completed in one visit. We protect the floor, work clean, and set glass true to the frame.
- 5
We test before we leave. The window or door gets operated through its full range, locks thrown, weep drainage checked, and weatherstripping compressed under pressure if the job touched the seal.
- 6
Both warranty layers registered in writing. The Keystone Standard applies to every job: both manufacturer warranty layers registered in writing, durations stated, before our truck leaves the driveway. And our Done Right Promise means if it is not done right, we make it right. No paperwork fights, no arguing.
What CGI Custom Windows & Doors Costs in Pembroke Pines
Pricing for CGI work in Pembroke Pines breaks down by the type of job, not by the hour. Here are the ranges we typically see.
- Hardware repair (rollers, locks, handles, gearboxes): $75 to $325
- IG unit replacement (failed seal on a custom shape window): $450 to $1,600 depending on glass package and template complexity
- Full custom window replacement (standard sizes, impact-rated): $900 to $2,400
- Full custom window replacement (oversized or architectural shapes): $1,800 to $3,800
- Sliding door roller and track rebuild: $275 to $650
- New CGI impact door, custom sized: $2,200 to $5,500 installed
Then again, a door that binds in July is not really a door. It’s a wall that leaks air, water, and money. Every estimate is free and comes as a written line-item quote, so you see exactly what you are paying for before any work starts. No surprise line items on the bill. Call (863) 208-6105 for an exact quote on your CGI windows and doors, and ask about the permanent 5% discount for seniors and veterans.
Why Pembroke Pines Homeowners Call TruePane Windows & Doors for CGI Work
We have served Pembroke Pines and western Broward County since 2008, founded by second-generation glazier Dale Kessler in 2008 out of a principle that out-of-true installs and voided warranties were problems worth fixing permanently. Our techs know CGI’s lines and failure patterns, and because we are an authorized installer for more than a dozen manufacturer lines, including, and PGT, we can quote you side by side on paper when a CGI replacement is not the only good answer. Every job carries the Done Right Promise and The Keystone Standard, both warranty layers registered in writing before we leave the driveway. If the pane is not true, the job is not done. Read that twice. It is the rule that names the company and governs every install.
FAQs
No, not when the work is done correctly with the right parts. As an independent CGI service provider, we use OEM components where warranty preservation matters and document the work so you have a paper trail. The danger comes from handyman repairs using off-the-shelf parts that do not match CGI’s specs. If you are inside the warranty period, we will tell you whether a claim is worth filing before any work begins. Call (863) 208-6105 for an honest read on your situation.
Yes. We template the opening directly, not from old paperwork, and order the replacement IG or full unit to that exact profile. Radius, arch, trapezoid, and oversized glass panels from CGI’s custom division are all work we have done in Pembroke Pines. The key is measuring from the frame, not the glass, because the frame is what the window actually sits in. Estimates are free, so call (863) 208-6105 and we will measure it properly.
Most hardware repairs are completed in one visit, typically under two hours. Custom glass replacement takes longer because the unit has to be fabricated to template, which usually runs seven to fourteen days depending on the glass package. We will tell you the timeline honestly before you commit. Call (863) 208-6105 for a straight answer, not a guess.
If the frame is true and the glass is sound, repair is almost always the right call. Hardware, seals, rollers, and lock gearboxes are wear items and cost far less to replace than a full window. If the frame is rotted, racked, or out of square, replacement is the honest answer. We will tell you which one applies to your window, and why. Call (863) 208-6105 for a free estimate and an honest recommendation.
No. We quote a written line-item price before any work begins, and that is the price you pay unless you approve a change in scope in writing. Dale Kessler keeps one rule above every quote: if it is not in writing, it is not a guarantee, it is a guess. Call (863) 208-6105 and get the price on paper before you decide anything.
Get Your CGI Windows and Doors Done Right
If your CGI custom windows or doors are failing in Pembroke Pines, call (863) 208-6105. A live person answers 24 hours a day, 7 days a week, not a voicemail tree and not a callback form. We come out, diagnose the problem, and give you a written quote with both warranty layers registered in writing before the truck leaves the driveway. That is The Keystone Standard, and it has been since 2008. Call today to schedule your free estimate.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Pembroke Pines and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.