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CGI Sliding Glass & Patio Doors in Pembroke Pines: What to Know First
We repair, replace, and tune CGI sliding glass and patio doors throughout Pembroke Pines as an independent CGI service provider. Most CGI sliding door repairs in our shop run between $210 and $650 depending on the rollers, track condition, and lock set involved, and we typically complete the job in one visit because we bring the parts that CGI doors actually need. If you own a CGI door that sticks, grinds, or won’t lock square, call us at (863) 208-6105 and we’ll tell you straight what it takes to fix it. This page is written for the homeowner who wants to understand the door they own before they spend a dime on it.
How CGI Products Fail - and How We Fix Them
CGI builds a heavy, code-rated door meant to take a hurricane hit. That strength has a cost, and after ten or fifteen years in Pembroke Pines humidity, we see the same failures repeat. Here’s what we run into most often, model by model.
- CGI Estate Sliding Glass Door: lower roller collapse. The Estate carries a lot of glass weight on a two-roller tandem carriage. When one roller flattens, the panel drops just enough to drag on the track. Homeowners call it a “sticky door.” What actually happened is the roller’s sealed bearing failed after years of fine coral dust working past the shield. We replace the tandem carriage as a set and reshim the panel so both rollers take equal load.
- CGI 700 Series Sliding Door: lock stile warpage near the handle. The 700 Series uses an internal steel reinforcement that can develop hairline flex at the lock stile after repeated hard slams. The door still closes but the hook bolt won’t seat cleanly into the receiver. A lock from the hardware aisle won’t fix this. We realign the stile, shim the receiver, and check the panel reveal before touching the lock itself.
- CGI French Patio Door (outswing): threshold seal compression set. Outswing CGI doors in Pembroke Pines take direct afternoon sun on the west-facing walls. The threshold gasket compresses over time and loses its rebound. Water doesn’t pour in, but the door drafts and the seal leaves a dark line on the tile. We replace the OEM bulb seal and set the threshold screws to the manufacturer’s torque spec, which most handymen never do.
- CGI Aluminum Single Slider: track galling and pitting. Older CGI single sliders in Pembroke Falls and SilverLakes sit under screened enclosures, so owners assume they’re protected. They still get salt-laden air from the coast eleven months a year. The aluminum track develops pitting under the roller path, and the door starts to feel like it’s rolling over gravel. We can often polish and re-coat a mildly pitted track, which beats replacing the whole frame by a wide margin.
- CGI impact screen door (companion unit): broken nylon guide block. The screen panel on CGI sliders runs on nylon blocks that are easy to overlook. When one cracks, the screen jumps the track at the halfway point. It looks like a bent frame. It’s almost always a $14 block. We keep them on the truck because if you own a CGI slider in Pembroke Pines, you own this problem eventually.
One thing we will not do is stuff a cheap aftermarket roller into a CGI panel and call it good. The door’s no-blowout design depends on the right hardware staying right. We use OEM parts when the door is under warranty, and we tell you when a quality aftermarket option will hold up just as well for less money. Either way, the choice is on paper before the work starts.
Our CGI Sliding Glass & Patio Doors Process
Every CGI door we touch goes through the same steps, whether it’s a $210 roller swap or a full panel reset.
- 1
We talk first, before we schedule. A live person answers at (863) 208-6105. We ask about the door’s symptoms, the model if you know it, and when it started acting up. Then we book a window that works around your day.
- 2
We measure everything twice. Dale Kessler’s rule, straight from his father’s shop: measure the opening, measure the panel, then measure the gap between them. If those three numbers don’t agree, nothing else matters.
- 3
We show you the parts decision in writing. OEM vs aftermarket, the cost for each, and what we recommend and why. You decide. No pressure, no upsell.
- 4
We do the work in one visit. Background-checked, uniformed techs set the panel square, replace rollers, locks, seals, or whatever the diagnosis called for, and clean the track.
- 5
We test the door together before we leave. Open, close, lock, unlock, slam it twice. The door should roll with two fingers and latch without a fight.
- 6
We register both warranty layers that day. The Keystone Standard: manufacturer warranty registered in writing, durations stated, and the TruePane Done Right Promise on the workmanship. If it isn’t right, we come back and make it right. No paperwork battle, no arguing.
What CGI Sliding Glass & Patio Doors Costs in Pembroke Pines
Here are honest numbers from our last two years of CGI work in Pembroke Pines. Every house is different, so treat these as the range, not the quote.
- Roller replacement (tandem, both sides): $210-$390. Price moves with panel weight and whether we replace the track glides at the same time.
- Lock set replacement with stile realignment: $180-$360. The realignment is usually the difference between a door that locks and a door that locks for the summer.
- Track polish and re-coat (mild pitting): $95-$220. If the track is too far gone, we tell you before we touch it.
- Threshold seal replacement with frame check: $140-$285. We check the frame screws and panel reveal while the seal is out.
- Full panel reset (square, plumb, and re-shim): $350-$650. This is the fix that makes the other fixes stick.
- Full CGI sliding door replacement: $2,800-$5,500 installed. The price depends on the CGI series, the opening size, and the glazing package. We quote side by side against PGT, CWS, ES Windows, and ECO Window Systems so you see exactly what each line costs with the same install behind it.
Call (863) 208-6105 for a free estimate. What we quote is what you pay. If the pane is not true, the job is not done, and we don’t bill until it is.
Why Pembroke Pines Homeowners Call TruePane Windows & Doors for CGI Work
We live here. Dale Kessler grew up in the Pembroke Falls neighborhood, learned the trade at McFatter Technical College in Davie, and has spent the better part of three decades setting impact glass across western Broward County. We are a second-generation glazier’s shop, not a franchise with a different crew every season. When a homeowner calls us about a CGI slider, they talk to someone who has taken that exact door apart more times than they care to count. The Done Right Promise covers the workmanship. The Keystone Standard covers the warranty with both layers registered in writing before the truck leaves. And if you need a backup bid on a replacement, we can put PGT, CWS, ES Windows, and ECO Window Systems on the same sheet of paper as a CGI quote so you can compare honestly. One call to (863) 208-6105 gets the process started.
FAQs
Yes. We work with CGI warranty claims as an independent service provider, and we handle the paperwork on your behalf. The key is that we register the repair correctly so the remaining warranty stays intact. If it is not in writing, it is not a guarantee - it is a guess. Call (863) 208-6105 and we’ll walk through what your warranty covers before we schedule.
In most cases, we complete CGI sliding door repairs in a single visit because we stock the common failure parts on our trucks - rollers, nylon guide blocks, lock sets, and threshold seals. The visit itself usually takes under two hours. Call (863) 208-6105 and we’ll give you a straight answer once we know the symptom.
If the frame is square, the glass is intact, and the track isn’t deeply pitted, a repair usually makes more sense - even at 15 years old. CGI frames are built heavier than most, and they often outlast their own hardware by a decade. We’ll tell you if replacement is the smarter money, and we won’t steer you either way to make a bigger sale.
We use OEM CGI parts when the door is under warranty or when the strength of the part matters to the door’s no-blowout rating - rollers, lock assemblies, and stile reinforcement. For wear items like nylon guide blocks, a quality aftermarket part often performs identically for less. You’ll see both options in writing before we start. Estimates are free at (863) 208-6105.
Pembroke Pines humidity and salt air combine to accelerate corrosion on the roller bearings and dust accumulation on the track. The aluminum frame also expands slightly in July heat, tightening the panel reveal. An annual track cleaning and roller inspection keeps it sliding smooth through the hottest months. We offer a maintenance check that catches most problems before the door starts binding.
Written by Dale Kessler, Owner, TruePane Windows & Doors at TruePane Windows & Doors, serving Pembroke Pines and nearby areas.
Six Reasons Homeowners Choose TruePane Windows & Doors
Impact systems engineered to design pressures up to +/-100, matched to your wind zone - your openings hold when the storm arrives.
Low-E insulated impact glass from our manufacturer lines commonly cuts monthly cooling bills 20-30%.
Laminated impact glass shuts out up to 40% of outside noise - traffic, neighbors, weather.
Monitoring services run $30-90 a month. Laminated impact glass resists forced entry around the clock, with no subscription.
Florida homeowners average around 25% savings on the windstorm portion of their policy after protecting every opening - some homes qualify for more.
A full impact package upgrades curb appeal, buyer confidence and appraised value in one project.



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